Hi, I got the 2 TB My Book Studio for Mac, the date of purchase is and so far so good utill this “Maverick” issue, the 10.9.x I got mail from WD and warnig so I dissconnected the drive. Yesterday I got mail from WD that I can do an update:. So I did that and then I got an message to update the Firmvare too - so I did that too. And voila, next to the end I got an message - “sorry” and go for the Exit. So I did just that.

And THAT vas the ' kiil switch'! I lost the power to the drive! It is dead as dead cvan be!

I am not happy at all, not that I had to pay for that device back then € 299.00! From the WD I know that I have an Warranty untill - it is if I can get to the WD - and so far no phone number is working, and nothing ells - only way to get to tehm is this discussion forum. So WD, PLEASE advise me ASAP as the Finnish reseller can do nothing, after the one yer period. And Please NOTE, YOUR Firmvare update made the Kill! Same here,I have spent a great deal of time and money archiving classical music on my western digtal HDD and as soon as I update the firmware, as they “strongly recommended” me to do so in an offical email:.

Please do NOT reply to this email. Dear WD Registered Customer, As we previously announced, Western Digital received reports of Western Digital and other external HDD products experiencing data loss when updating to OS X Mavericks (10.9). Our investigation to date has found that for a small percentage of customers that have the WD Drive Manager, WD Raid Manager and/or WD SmartWare software applications installed on their Mac, there can be cases of a repartition and reformat of their Direct Attached Storage (DAS) devices without customer acknowledgement which can result in data loss. We have an updated version of the software that fixes this issue. We strongly recommend that you install this updated software. Please team with any questions.

Wd 3tb My Book Studio Desktop Hard Drive For Mac

Below are links to download the software:. Western Digital' now all my data is lost and the hard drive does not even power up,it is as dead as a dodo, all thanks to Western Digital’s own firmware upadate which they strongly recommended the registered users. This is simply an outrage! I ask for an explination and a a solution for my lost data at once. Why did you not test your new firmware to see if it corrupts or kills external Hdds on the Mac? Why did you strongly recommend something that has only killed my HDD and all my data?

Wd 3tb My Book Studio Desktop Hard Drive For Mac Download

I hope you have a good explination for your paying and offical customors. I had a working My Book Studio 3TB and followed the email instructions and got the message to update the Firmware. Followed the Firmware update instructions and the update started and looked to be progressing fine and then got message saying it can’t find the drive. It had disappeared from the system. Tried to mount it again but it was dead, Using Mac OSX 10.6.8. A few days later I connected another My Book Studio 3TB via USB and found that it disconnected without any system warning and regardless of the Sleep setting on the drive. It does not sleep but unmounts with no warning message from the Mac system.

A much earlier 2010 My Book Studio 1 TB goes to Sleep, Wakes properly and does not disconnect using the same USB connection and cable. Has the current MY Book Studio got a problem with its USB connection and is this the cause of the Firmware update failure and the dead drive?

Saga32 wrote: I had a working My Book Studio 3TB and followed the email instructions and got the message to update the Firmware. Followed the Firmware update instructions and the update started and looked to be progressing fine and then got message saying it can’t find the drive. It had disappeared from the system. Tried to mount it again but it was dead, Using Mac OSX 10.6.8.

Yes, I experienced the exact same problem with my MyBook Studio 3TB. The firmware update failed, and the drive is no longer recognized via USB or FireWire. I don’t know if there is a way to fix it other than get a new drive.

Unfortunately, I was notified today that this drive is out of stock, and they offered a newer “Live” model, but I need the FW800 interface for best performance on my older iMac. KurreS wrote: Hi, I got the 2 TB My Book Studio for Mac, the date of purchase is and so far so good utill this “Maverick” issue, the 10.9.x I got mail from WD and warnig so I dissconnected the drive. Yesterday I got mail from WD that I can do an update:. So I did that and then I got an message to update the Firmvare too - so I did that too.

And voila, next to the end I got an message - “sorry” and go for the Exit. So I did just that. And THAT vas the ' kiil switch'! Hi, Would you please confirm if this is exactly the same drive which I have: Did you use firmware updater version Mac release 3.2.4.4 (updated )? Sound blaster live value hp nec ct4870 drivers for mac free.